ThingLink Experience - Troubleshooting

            Add in ThingLink experience to ClassVR

            1.  Copy the share URL link from the ThingLink website:

            2. Paste the URL into the ThingLink library in the ClassVR portal (
            3. Launch an experience on your ClassVR headset using the standard process (paper aeroplane or the play button).

            My ThingLink experience is not loading

            If you have unfortunately been presented with the loading honeycomb matrix (for longer than 30 seconds), then your ThingLink experience may not be compatible with ClassVR at this time.

            Only ThingLink experience with VR support will work. You can tell by looking at the bottom of the screen on the ThingLink page:

            Support for VR resources was added about a year ago, meaning that any content uploaded BEFORE ThingLink made the switch will not work as a VR image, even if it is 360. You can tell this is the case if you load a 360 image on and it shows the ‘VIEW 360’ screen, like so:

            Updated: 11 Dec 2019 07:23 PM
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