Troubleshooting
We currently have no reported issues, please contact our support team if you experience any issues using the Attain STEM content.
Key points.
- Headsets need to cache the content on the initial download and then will operate offline if required.
- If the App freezes or becomes inoperable, double click the ‘System’ button and choose ‘Exit’ to restart the scene.
Is Hand Tracking supported?
Hand Tracking is not supported within any of our STEM content and presently not on any of our devices.
Compatibility
Our Eduverse STEM content is only accessible via the appropriate Eduverse STEM subscription and accessible using our Xcelerate CVR655-128 Headsets.
Accessibility
Once the content has been downloaded to the headset it can be run offline independent of an internet connection.