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Knowledge Base

Useful articles to help you resolve issues and improve your experience with ClassVR.

Product Technical Support FAQ

If you are having issues getting online or downloading resources, this advice and FAQ should help.

Damaged LCD Screen

Information on LCD damage, causes and what can be done.

ClassVR Headset Proximity Sensor

Information and advice on how to use the ClassVR headset's integrated proximity sensor.

Using Eduverse on an External Display

If you are experiencing issues using Eduverse with a touchscreen computer and an external display.

Eduverse Interface

How to experience the Eduvrese when using devices other than VR.

Issues Viewing the ClassVR Portal in your Web Browser

Steps to try if you are having issues opening or viewing the ClassVR portal.

Troubleshooting Content Download Speeds

If you are having problems with downloads taking a long time, you can start with this article.

Adding a Static IP Address

How to set a static IP address on one or more ClassVR headsets.

Renaming ClassVR Devices

Tutorial on how to rename your ClassVR devices.

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