Knowledge Base

Useful articles to help you resolve issues and improve your experience with ClassVR.

Invite Users

Information on how to invite users and the relevant permissions.

Booking Training

How to book training online related to ClassVR headsets and portal use.

Eduverse Account

How to log in and manage your account in the Eduverse.

ClassVR Portal login

Details for logging into the portal and the various methods available.

Damage to Trolley Wheels or ClassVR Cases

Advice on avoiding damage to the ftrolleys and cases used to house the ClassVR headsets.

Damaged or Worn QR Cube

Advice on QR cube damage issues and what can be done about it.

Unresponsive Buttons

Advice on buttons and if they become stiff, unresponsive or damaged.

Cracked or Scratched Headset Lenses

Advice on scratched or cracked headset lenses and what can be done about it.

Damage to the USB Cables, Hubs or Headset Ports

Advice on physical damage to the USB cables, hubs and headset ports and what can be done about it.