Wi-Fi 6 Compatibility

What is Wi-Fi 6?

First introduced in 2018, Wi-Fi 6 (802.11ax) is the latest wireless connection protocol. Many devices support Wi-Fi 6, such as phones, laptops and the latest smart televisions. Wi-Fi 6 is the evolution of wireless network connections, improving on the existing Wi-Fi 5 (802.11ac).

In order to use Wi-Fi 6, you will need to upgrade your current router and other relevant network equipment, as this is reliant on hardware rather than software. Not all devices currently available are Wi-Fi 6 compatible. However Wi-Fi 6 technology is completely backwards compatible with older wireless connections and will also support devices using Wi-Fi 2 to Wi-Fi 5 (802.11a/g/n/ac).

In 2020, another improvement to Wi-Fi 6 was introduced. Known as Wi-Fi 6e, which has been designed to work on a different frequency band. Previous Wi-Fi protocols used either 2.5GHz or 5GHz frequencies, but Wi-Fi 6e uses 6GHz frequency which is not currently used by any other wireless connections. This allows for a much faster and reliable connection which cuts down on issues such as latency and interference.

At present, ClassVR devices support Wi-Fi 6 but do not support Wi-Fi 6e. The authentication method 802.1x is also possible but must be added manually to the devices via the device settings rather than our standard QR code creation method.

Setting up the ClassVR devices on a Wi-Fi 6 network

NOTE: We recommend getting your IT associate to go through this process

Setup needs to be done on the headsets. In order to access the required network settings, scan this QR code:

You should then see the following menu on the headset:

Select Network & Internet > Wi-Fi > Add network.

Enter the SSID of your network (Note - to make this easier, you can plug a computer keyboard into your headset using a USB-A to USB-C connector) Then select Security. In the menu that comes up, select 802.1x EAP.

Fill in the rest of the details on this screen according to your network setup.

Once this is entered, select Save. You should now be able to select the network connection from the list of Wi-Fi connections available.

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