ClassVR Support Portal Tags

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Knowledge Base Articles

WiFi Protocol Support

Details on how to connect ClassVR headsets to a Wi-Fi 6 network.

ClassVR Connectivity Guide

If you are having issues getting online or downloading resources, this advice and FAQ should help.

Product Technical Support FAQ

If you are having issues getting online or downloading resources, this advice and FAQ should help.

Wi-Fi 6 Compatibility

Details on how to connect ClassVR headsets to a Wi-Fi 6 network.

Uploading Your Own Content to ClassVR

The ClassVR headsets can display a multitude of different media formats including Videos, images (standard and 360°) models and scenes.

ClassVR Equipment Best Practice for Seasonal Breaks

A brief guide to best practice during term or seasonal break times.

Pending Firmware Updates

How to manage and identify pending firmware updates.

Pending Software Updates

How to identify and manage pending client updates.

ClassVR Setup and User Guide

Links to all the ClassVR Setup and User Guides.

Creating a Group Filter

Group filters can be used to divide up your class so that they can see different content.

Instrukcja podłączenia ClassVR

Jeśli masz problemy z dostępem do Internetu lub pobieraniem zasobów, ta rada powinna pomóc.

Release Notes

CVR255-64 Firmware 1.9aRelease date:

Client update to provide further battery efficiency

ClassVR Client 2.5.8Release date:

Client update to provide HTTP and HTTPS support including the addition of semi-colon support.

Eduverse Client 1.6.3Release date:

Client update to improve content use and the user experience. Additional software support.

ClassVR Client 2.5.6Release date:

Client update to provide HTTP and HTTPS support including the addition of semi-colon support.

Eduverse Client 1.5.3Release date:

Client update to improve content use and the user experience. Additional software support.

CVR255-64 Firmware 1.7Release date:

Client update to provide further security and ability to send logs.

ClassVR Client 2.5.4Release date:

Client update to provide further security and ability to send logs.

Eduverse Client 1.5.0Release date:

Client update to improve content use and the user experience. Additional software support.

ClassVR Client 2.5.3Release date:

Client update to provide further security and ability to send logs.

ARC 3.2.1.63Release date:

Client update to provide further security and ability to send logs.

CVR255-64 Firmware 1.6.23Release date:

Client update to provide further security and ability to send logs.

ClassVR Client 2.5.2Release date:

Client update to provide further security and ability to send logs.

Eduverse Client 1.2.0Release date:

Client update to improve content use and the user experience. Additional software support.

ClassVR Client 2.5.1Release date:

Update for 'ClassView' for the CVR255 devices.

ClassVR Client 2.5.0Release date:

System updates to further improve security, logging and cache clearing.

Eduverse Headset Client 1.0 (formerly VRroom)Release date:

URL update and rebrand for Eduverse Client.

ClassVR Client 2.4.3.880Release date:

Support for 3rd party content and ease of use for importing via URL.

ClassVR Client 2.4.1.871Release date:

Improvements to track switching and zoom function on all devices.

ClassVR Client 2.4.0.867

Diagnostic update to extend support information.

ClassVR Client 2.3.9.832

QR code support for switching WiFi on/off.

ARC 3.0.0

Application update with extensive changes to enhance the user experience.

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