ClassVR Firmware updates
Periodically Avantis will release Firmware updates for the relevant devices. Firmware version numbers may differ based on the model of the device or a particular hardware release. If you have received an alert in the portal notifying you of devices that have out of date firmware then you can check this from your devices page in the administration portal.
Updates once released will download and be applied automatically. There is nothing required for you to do apart form making sure the device is charged and has an active connection to the WiFi in order to download and apply the update. You will be able to identify the units in the portal as the version number will be highlighted in red text.
Updates should only take a few minutes to be applied and the device will restart to apply the changes.
NOTE :It's very important to make sure your devices are running the most recent Firmware release as this may contain various bug fixes and/or device improvements.
Each firmware update will be accompanied by 'release note' that are published at the time of release. This will offer a brief breakdown of what the firmware release contains or addresses.
NOTE : If your devices have been online and none of the devices are updating the visit the status page to check nothing is blocking access. https://status.eduverse.com/