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Knowledge Base

Useful articles to help you resolve issues and improve your experience with ClassVR.

Troubleshooting Content Download Speeds

If you are having problems with downloads taking a long time, you can start with this article.

Adding a Static IP Address

How to set a static IP address on one or more ClassVR headsets.

Signal to Noise Ratio

Assistance in resolving issues if you are experiencing slow connection or corrupt data on your headsets.

Wi-Fi 6 Compatibility

Details on how to connect ClassVR headsets to a Wi-Fi 6 network.

ClassVR Connectivity Guide

If you are having issues getting online or downloading resources, this advice should help.

SSL Certificates

Important information regarding SSL certificates and how they are implemented.

Network Latency

How to identify and work to resolve local latency issues.

Network Configuration Troubleshooting

Some items to consider when working through local network difficulties.

Firewall Troubleshooting

Important network information to be considered when configuring the devices for use.

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