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Knowledge Base

Useful articles to help you resolve issues and improve your experience with ClassVR.

WiFi Protocol Support

Details on how to connect ClassVR headsets to a Wi-Fi 6 network.

Custom Video Configuration and Resolution

Resolution recommendations for uploading custom video.

ClassVR Connectivity Guide

If you are having issues getting online or downloading resources, this advice and FAQ should help.

Product Technical Support FAQ

If you are having issues getting online or downloading resources, this advice and FAQ should help.

Troubleshooting Content Download Speeds

If you are having problems with downloads taking a long time, you can start with this article.

Adding a Static IP Address

How to set a static IP address on one or more ClassVR headsets.

Signal to Noise Ratio

Assistance in resolving issues if you are experiencing slow connection or corrupt data on your headsets.

Wi-Fi 6 Compatibility

Details on how to connect ClassVR headsets to a Wi-Fi 6 network.

SSL Certificates

Important information regarding SSL certificates and how they are implemented.

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