ClassVR Connectivity Guide
If you are having issues getting online or downloading resources, this advice and FAQ should help.
Knowledge Base
Useful articles to help you resolve issues and improve your experience with ClassVR.
Product Technical Support FAQ
If you are having issues getting online or downloading resources, this advice and FAQ should help.
Headset Charging Troubleshooting - 655-128 (Xcelerate)
Some advice on dealing with charging issues.
ClassVR Portal Network Diagnostics
If you are having issues getting online or downloading resources, this advice and FAQ should help.
Updating Saved Playlists and Cached Content
If you are having issues getting online or downloading resources, this advice and FAQ should help.
Damaged LCD Screen
Information on LCD damage, causes and what can be done.
ClassVR Headset Proximity Sensor
Information and advice on how to use the ClassVR headset's integrated proximity sensor.
Using Eduverse on an External Display
If you are experiencing issues using Eduverse with a touchscreen computer and an external display.
Sun Damage/Yellow spots on ClassVR Headset Displays
Advice on what causes yellow spots and damage to the LCD screen, and what can be done about it.