Cracked or damaged headset case
Advice on physical damage to the headset casing, and what can be done about it.
Knowledge Base
Useful articles to help you resolve issues and improve your experience with ClassVR.
Damaged or Worn Headstraps and Foam Bracket
Advice on the headstrap and foam bracket that keeps the headset in place.
Damage to Camera Lens or Fascia
Advice on avoiding damage to the front fascia of the ClassVR headsets.
Requesting Content
How to request additional content and subscribe to our Newsletter.
Physical Damage - Accessories
Reporting physical damage and the required details we will need.
AR Model Uploading
How to upload and manage your own 3D models and the supported formats.
Maintenance
Maintaining your headsets is key to keeping them in the best working condition.
Caching Content
The benefits of caching content to assist in reducing time to host a lesson or VR session.
Non Working Sensor
Try and resolve issues with the sensor, a key component of the headset.