Knowledge Base

Useful articles to help you resolve issues and improve your experience with ClassVR.

Obtaining Log Files from Headsets

How to send or download log files from ClassVR headsets.

Uploading Your Own Content to ClassVR

The ClassVR headsets can display a multitude of different media formats including Videos, images (standard and 360°) models and scenes.

Avantis World has become part of the Eduverse

Details on Avantis World becoming Eduverse and how you can access it.

Bluetooth Interference on 2.4GHz Wi-Fi Networks

Things to note when using Bluetooth along with WiFi connectivity.

Creating and Sharing Playlists

How to create a custom track list and share with others.

Using Themes for Subscribed Content

How to create a Theme to enable caching content via subscriptions.

ClassVR Equipment Best Practice for Seasonal Breaks

A brief guide to best practice during term or seasonal break times.

Pending Firmware Updates

How to manage and identify pending firmware updates.

Pending Software Updates

How to identify and manage pending client updates.