Knowledge Base

Useful articles to help you resolve issues and improve your experience with ClassVR.

Lesson Plan Troubleshooting

Some methods to try and resolve issues with playlists and QR codes.

SSL Certificates

Important information regarding SSL certificates and how they are implemented.

AR Model Troubleshooting

Some items to check when using AR models and custom content.

360 Video & Image Troubleshooting

Some common issues when using 360 video and items to keep in mind.

Community Content

How to create and access our vast community content.

Network Latency

How to identify and work to resolve local latency issues.

Serial Number Locations

Where to find the serial number on different models of devices.

Unlocking LearnPad

How to change the lock mode of LearnPads.

Locking and unlocking LearnPad

Tutorial on how to lock/unlock your LearnPads for additional functionality.