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Knowledge Base

Useful articles to help you resolve issues and improve your experience with ClassVR.

Compatible File Formats

A list of compatible video and model formats compatible with ClassVR.

Firmware & Software Update

Some points to check when updating your headsets or related issues.

Firewall Troubleshooting

Important network information to be considered when configuring the devices for use.

Disconnected Devices

Help in determining why your devices are showing as disconnected.

Headset Charging Troubleshooting - 255-64

Some advice on dealing with charging issues.

Headset Charging Troubleshooting - 255

Charging advice related to the CVR255 device.

Headset Charging Troubleshooting - 155-A

Charging advice related to the CVR155-A device.

USB

Some details concerning the USB ports being used with the ClassVR devices.

Speakers and Headphones

Some details regarding speakers and headphones on the devices.

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