Knowledge Base

Useful articles to help you resolve issues and improve your experience with ClassVR.

ClassVR Headset Proximity Sensor

Information and advice on how to use the ClassVR headset's integrated proximity sensor.

Using Eduverse on an External Display

If you are experiencing issues using Eduverse with a touchscreen computer and an external display.

Eduverse Interface

How to experience the Eduverse when using devices other than VR.

Issues Viewing the ClassVR Portal in your Web Browser

Steps to try if you are having issues opening or viewing the ClassVR portal.

Troubleshooting Content Download Speeds

If you are having problems with downloads taking a long time, you can start with this article.

Adding a Static IP Address

How to set a static IP address on one or more ClassVR headsets.

Renaming ClassVR Devices

Tutorial on how to rename your ClassVR devices.

Changing Languages on the ClassVR Portal

How to change the default language used in the ClassVR Portal.

Sun Damage/Yellow spots on ClassVR Headset Displays

Advice on what causes yellow spots and damage to the LCD screen, and what can be done about it.