Knowledge Base

Useful articles to help you resolve issues and improve your experience with ClassVR.

Adding a Static IP Address

How to set a static IP address on one or more ClassVR headsets.

Renaming ClassVR Devices

Tutorial on how to rename your ClassVR devices.

Changing Languages on the ClassVR Portal

How to change the default language used in the ClassVR Portal.

Sun Damage/Yellow spots on ClassVR Headset Displays

Advice on what causes yellow spots and damage to the LCD screen, and what can be done about it.

Adding SSL Certificates to ClassVR

This article covers adding, removing and managing SSL certificates on your ClassVR devices.

ClassVR Trolley Maintenance

Genreral maintenance guide for the ClassVR charging trolley.

Using the Samsung Gear 360 Camera with ClassVR

How to use the Samsung Gear 360 camera to capture and upload you own photos and videos.

Unable to View or Access Subscription Content

Where to find details on your subscriptions and advice if you are having issues accessing the content.

Changing ClassVR Headset Menu Language

How to change the system language on ClassVR headsets.