Knowledge Base

Useful articles to help you resolve issues and improve your experience with ClassVR.

Physical Damage

ClassVR Charging Cart Troubleshooting (US 1st Generation)

ClassVR Portal Network Diagnostics

If you are having issues getting online or downloading resources, this advice and FAQ should help.

Checking Connectivity

Updating Saved Playlists and Cached Content

If you are having issues getting online or downloading resources, this advice and FAQ should help.

ClassVR Sideloading

Tutorial on sideloading custom Android apps onto ClassVR headsets.

Custom Video Configuration and Resolution

Resolution recommendations for uploading custom video.

Taking Screenshots on ClassVR Headsets

How to take and save screenshots directly from the ClassVR headsets and save them into your computer.

Damaged LCD Screen

Information on LCD damage, causes and what can be done.