Knowledge Base

Useful articles to help you resolve issues and improve your experience with ClassVR.

Taking Screenshots on ClassVR Headsets

How to take and save screenshots directly from the ClassVR headsets and save them into your computer.

ClassVR Connectivity Guide

If you are having issues getting online or downloading resources, this advice and FAQ should help.

Product Technical Support FAQ

If you are having issues getting online or downloading resources, this advice and FAQ should help.

Damaged LCD Screen

Information on LCD damage, causes and what can be done.

ClassVR Headset Proximity Sensor

Information and advice on how to use the ClassVR headset's integrated proximity sensor.

Using Eduverse on an External Display

If you are experiencing issues using Eduverse with a touchscreen computer and an external display.

Eduverse Interface

How to experience the Eduvrese when using devices other than VR.

Issues Viewing the ClassVR Portal in your Web Browser

Steps to try if you are having issues opening or viewing the ClassVR portal.

Troubleshooting Content Download Speeds

If you are having problems with downloads taking a long time, you can start with this article.