Knowledge Base

Useful articles to help you resolve issues and improve your experience with ClassVR.

Issues Viewing the ClassVR Portal in your Web Browser

Steps to try if you are having issues opening or viewing the ClassVR portal.

Troubleshooting Content Download Speeds

If you are having problems with downloads taking a long time, you can start with this article.

Adding a Static IP Address

How to set a static IP address on one or more ClassVR headsets.

Renaming ClassVR Devices

Tutorial on how to rename your ClassVR devices.

Changing Languages on the ClassVR Portal

How to change the default language used in the ClassVR Portal.

Sun Damage/Yellow spots on ClassVR Headset Displays

Advice on what causes yellow spots and damage to the LCD screen, and what can be done about it.

Adding SSL Certificates to ClassVR

This article covers adding, removing and managing SSL certificates on your ClassVR devices.

ClassVR Sideloading

Tutorial on sideloading custom Android apps onto ClassVR headsets.

ClassVR Trolley Maintenance

Genreral maintenance guide for the ClassVR charging trolley.

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