Knowledge Base

Useful articles to help you resolve issues and improve your experience with ClassVR.

ClassVR Trolley Maintenance

Genreral maintenance guide for the ClassVR charging trolley.

Using the Samsung Gear 360 Camera with ClassVR

How to use the Samsung Gear 360 camera to capture and upload you own photos and videos.

Unable to View or Access Subscription Content

Where to find details on your subscriptions and advice if you are having issues accessing the content.

Changing ClassVR Headset Menu Language

How to change the system language on ClassVR headsets.

Teleporting and Rotating on the ClassVR Headsets

Tutorial explaining how to move around in ClassVR virtual environments.

Warranty Coverage

Explanation of aspects covered by the product warranty.

Signal to Noise Ratio

Assistance in resolving issues if you are experiencing slow connection or corrupt data on your headsets.

Wi-Fi 6 Compatibility

Details on how to connect ClassVR headsets to a Wi-Fi 6 network.

Obtaining Log Files from Headsets

How to send or download log files from ClassVR headsets.

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