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Knowledge Base

Useful articles to help you resolve issues and improve your experience with ClassVR.

ClassVR Portal login

Details for logging into the portal and the various methods available.

Damage to Trolley Wheels or ClassVR Cases

Advice on avoiding damage to the ftrolleys and cases used to house the ClassVR headsets.

Damaged or Worn QR Cube

Advice on QR cube damage issues and what can be done about it.

Unresponsive Buttons

Advice on buttons and if they become stiff, unresponsive or damaged.

Cracked or Scratched Headset Lenses

Advice on scratched or cracked headset lenses and what can be done about it.

Damage to the USB Cables, Hubs or Headset Ports

Advice on physical damage to the USB cables, hubs and headset ports and what can be done about it.

Cracked or damaged headset case

Advice on physical damage to the headset casing, and what can be done about it.

Damaged or Worn Headstraps and Foam Bracket

Advice on the headstrap and foam bracket that keeps the headset in place.

Damage to Camera Lens or Fascia

Advice on avoiding damage to the front fascia of the ClassVR headsets.

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