Knowledge Base

Useful articles to help you resolve issues and improve your experience with ClassVR.

ClassVR Portal login

Details for logging into the portal and the various methods available.

Damage to Trolley Wheels or ClassVR Cases

Advice on avoiding damage to the ftrolleys and cases used to house the ClassVR headsets.

Damaged or Worn QR Cube

Advice on QR cube damage issues and what can be done about it.

Unresponsive Buttons

Advice on buttons and if they become stiff, unresponsive or damaged.

Cracked or Scratched Headset Lenses

Advice on scratched or cracked headset lenses and what can be done about it.

Damage to the USB Cables, Hubs or Headset Ports

Advice on physical damage to the USB cables, hubs and headset ports and what can be done about it.

Cracked or damaged headset case

Advice on physical damage to the headset casing, and what can be done about it.

Damaged or Worn Headstraps and Foam Bracket

Advice on the headstrap and foam bracket that keeps the headset in place.

Damage to Camera Lens or Fascia

Advice on avoiding damage to the front fascia of the ClassVR headsets.

Privacy Overview

This website uses a number of cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs a number of functions, such as recognising you when you return to our website, and helping our team to understand which sections of the website you find most interesting and useful.

Please navigate through the sections on the right to learn more detail about the specific cookies that are in use on this website, where you can disable them if you wish. Please note that doing so, may cause certain features on the website to stop working correctly.

Strictly Necessary Cookies

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

3rd Party Cookies

This website uses products including Google Analytics to collect anonymous information such as the number of visitors to the site, and the most popular pages.

Keeping this cookie enabled helps us to improve our website for our visitors.

Cookie Policy

Please see the following section within our Privacy Policy, for more information about our Cookie Policy