Damage to Trolley Wheels or ClassVR Cases

Both the trolleys and the cases that are provided for keeping and charging the ClassVR headsets in are made from very durable materials and a high build quality standard. However, care should always be taken when moving the trolleys and cases around, as well as how they are stored as this can lead to the following:

  • Trolley wheels that are uneven or damage that causes the trolley to veer off when being moved.
  • Wheels that are stuck or don't move as effectively.
  • Cracks appearing in the cases
  • Scratches or chips on the surfaces.

NOTE : Damage of this nature is not covered by warranty. If you would like to discuss replacement or repair options, You can log a support ticket via the troubleshooting section. For further details on your warranty, click here.

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