Knowledge Base

Useful articles to help you resolve issues and improve your experience with ClassVR.

Half Screen Issue - 155

How to resolve the half-screen issue with the CVR-155 devices.

Factory Reset

How to perform a factory reset on the ClassVR devices.

Clearing the Cache

How to clear the cache form your device to perform good housekeeping.

Charging Case Troubleshooting

How to identify and report issues with charging cases or trolleys.

Camera Troubleshooting

Issues with the device camera and how to report it.

Bootup Issues

Some bootup issues and how to deal with them.

Battery Temperature

The relevance of battery temperature and where to check it.

Playlist Troubleshooting

How to resolve and determine issues with your playlists.

Creating a Group Filter

Group filters can be used to divide up your class so that they can see different content.