Serial Number Locations

Relating to:


Finding the model name and serial number of a headset

In order to identify the model of ClassVR headset you have, the model name should be printed on the bottom of the device:

When logging a hardware issue with the support team, it is important that you have the serial number of the affected headset. Each headset has the serial number in a different location:

CVR-255-64: You can find the serial number of the 255-64 headset under the foam face-pad usually on the right-hand side:

CVR-255: You can find the serial number of the 255 headset under the foam face-pad usually at the top:

CVR-155-A: You can find the serial number of the 155-A headset on the bottom of the device next to the port:

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