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Knowledge Base

Useful articles to help you resolve issues and improve your experience with ClassVR.

QR Codes

The importance and methodology of QR codes.

Physical Damage

Physical damage and how to report it to the support team at ClassVR.

Hand Controller Troubleshooting

How to resolve issues with your Hand Controller.

Half Screen Issue - 155

How to resolve the half-screen issue with the CVR-155 devices.

Factory Reset

How to perform a factory reset on the ClassVR devices.

Clearing the Cache

How to clear the cache form your device to perform good housekeeping.

Charging Case Troubleshooting

How to identify and report issues with charging cases or trolleys.

Camera Troubleshooting

Issues with the device camera and how to report it.

Bootup Issues

Some bootup issues and how to deal with them.

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