Headset Charging Troubleshooting - 655-128 (Xcelerate)
Some advice on dealing with charging issues.
Knowledge Base
Useful articles to help you resolve issues and improve your experience with ClassVR.
Physical Damage
ClassVR Charging Cart Troubleshooting (US 1st Generation)
ClassVR Portal Network Diagnostics
If you are having issues getting online or downloading resources, this advice and FAQ should help.
Checking Connectivity
Updating Saved Playlists and Cached Content
If you are having issues getting online or downloading resources, this advice and FAQ should help.
ClassVR Sideloading
Tutorial on sideloading custom Android apps onto ClassVR headsets.
WiFi Protocol Support
Details on how to connect ClassVR headsets to a Wi-Fi 6 network.
Custom Video Configuration and Resolution
Resolution recommendations for uploading custom video.