ClassVR Portal Network Diagnostics
If you are having issues getting online or downloading resources, this advice and FAQ should help.
ClassVR Support Portal Categories
Network
Updating Saved Playlists and Cached Content
If you are having issues getting online or downloading resources, this advice and FAQ should help.
WiFi Protocol Support
Details on how to connect ClassVR headsets to a Wi-Fi 6 network.
Custom Video Configuration and Resolution
Resolution recommendations for uploading custom video.
ClassVR Connectivity Guide
If you are having issues getting online or downloading resources, this advice and FAQ should help.
Product Technical Support FAQ
If you are having issues getting online or downloading resources, this advice and FAQ should help.
Troubleshooting Content Download Speeds
If you are having problems with downloads taking a long time, you can start with this article.
Adding a Static IP Address
How to set a static IP address on one or more ClassVR headsets.
Signal to Noise Ratio
Assistance in resolving issues if you are experiencing slow connection or corrupt data on your headsets.
Wi-Fi 6 Compatibility
Details on how to connect ClassVR headsets to a Wi-Fi 6 network.
SSL Certificates
Important information regarding SSL certificates and how they are implemented.
Network Latency
How to identify and work to resolve local latency issues.
Network Configuration Troubleshooting
Some items to consider when working through local network difficulties.
Firewall Troubleshooting
Important network information to be considered when configuring the devices for use.
Disconnected Devices
Help in determining why your devices are showing as disconnected.
Instrukcja podłączenia ClassVR
Jeśli masz problemy z dostępem do Internetu lub pobieraniem zasobów, ta rada powinna pomóc.
Turning WiFi On or Off using QR codes
How to turn your WiFi ON and / or OFF using QR codes.