ClassVR Connectivity Guide
If you are having issues getting online or downloading resources, this advice and FAQ should help.
Knowledge Base
Useful articles to help you resolve issues and improve your experience with ClassVR.
Product Technical Support FAQ
If you are having issues getting online or downloading resources, this advice and FAQ should help.
WiFi Protocol Support
Details on how to connect ClassVR headsets to a Wi-Fi 6 network.
Content for your LearnPad
How to change the lock mode of LearnPads.
Headset Charging Troubleshooting - 655-128 (Xcelerate)
Some advice on dealing with charging issues.
Physical Damage
ClassVR Charging Cart Troubleshooting (US 1st Generation)
ClassVR Portal Network Diagnostics
If you are having issues getting online or downloading resources, this advice and FAQ should help.