Knowledge Base

Useful articles to help you resolve issues and improve your experience with ClassVR.

Content for your LearnPad

How to change the lock mode of LearnPads.

Headset Charging Troubleshooting - 655-128 (Xcelerate)

Some advice on dealing with charging issues.

Physical Damage

ClassVR Charging Cart Troubleshooting (US 1st Generation)

ClassVR Portal Network Diagnostics

If you are having issues getting online or downloading resources, this advice and FAQ should help.

Checking Connectivity

Updating Saved Playlists and Cached Content

If you are having issues getting online or downloading resources, this advice and FAQ should help.

ClassVR Sideloading

Tutorial on sideloading custom Android apps onto ClassVR headsets.

WiFi Protocol Support

Details on how to connect ClassVR headsets to a Wi-Fi 6 network.