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Knowledge Base Articles

AttainXR Content Overview

An overview of the AttainXR STEM pack — Biology Dissections and Molecule Builder — including the dissection modules included, how to launch the tracks, and in-app navigation controls.

AttainXR Subscription Content Guide

A guide to the AttainXR STEM subscription content — Molecule Builder's 12 covalent-bonding molecules and three learning modes, and Biology Dissections' five dissectable species.

AttainXR Troubleshooting & FAQ

Troubleshooting tips and FAQs for AttainXR (Biology Dissections and Molecule Builder) — covering login and language settings, movement, grabbing objects, menu interaction, hand tracking, and headset compatibility.

Delightex Content Overview (6DoF Xcelerate)

An overview of Delightex Edu's account and class setup, and how projects can be viewed in VR on a ClassVR Xcelerate headset.

Delightex Content Overview (3DoF standard)

An overview of Delightex Edu's account and class setup, and how projects can be viewed in VR on a ClassVR headset.

Delightex STEM Subscription Content Guide

An overview of what's included in the Delightex Edu subscription — coding tools, VR/AR features, and class management, along with a 3D asset library across 16 themed packs and 15 sample STEAM lesson plans.

Delightex Troubleshooting & FAQ

Troubleshooting tips and FAQs for Delightex Edu — covering device, browser, and network requirements, account and class setup, 3D model upload issues, and where to get further help.

iXR Content Overview

An overview of iXR Labs' virtual lab content on ClassVR — spanning the Sciences, Engineering, and Medical apps. This article covers what's included, in-app navigation controls, and how to launch the tracks.

iXR STEM Subscription Content Guide

An overview of the 58 modules in the iXR Labs STEM subscription — spanning sciences, healthcare (human body systems), and engineering (civil, electrical, and mechanical) — with the full module list.

iXR Troubleshooting & FAQ

Troubleshooting tips and FAQs for iXR Labs — covering hand tracking support, headset compatibility, and offline access.

Mrs Benz Content Overview

Mrs Benz is a short-form cinematic VR experience from Singer Studios, starring Daisy Ridley as Bertha Benz. This article covers licensing and language support, plus how to set up, launch, and end a session on a ClassVR headset.

Mrs Benz STEM Subscription Content Guide

An overview of the Mrs Benz VR experience's learning outcomes — covering innovation, engineering, and women in STEM — along with its historical fact-checking process and headset availability in the ClassVR STEM subscription.

Mrs Benz Troubleshooting & FAQ

Troubleshooting tips and FAQs for Mrs Benz — covering the touch-to-start prompt, the in-experience hint system, movement and interaction controls, audio levels, and login requirements.

Proteus Labs Content Overview

Proteus Labs is a third-party mixed-reality science lab platform covering chemistry, physics, biology, and electricity. This article covers how to launch an activity, set up the lab bench and tablet, and use the full control scheme.

Proteus Labs STEM Subscription Content Guide

An overview of Proteus Labs' roughly 75 mixed-reality science labs across 12 categories — spanning chemistry, biology, electricity, and mechanics — with what each domain covers and the full module list.

Proteus Labs Troubleshooting & FAQ

Troubleshooting tips and FAQs for Proteus Labs — covering licensing and activation issues, using lab instruments, repositioning the lab bench, minimising motion sickness, and offline use.

Some Assembly Required Content Overview

Some Assembly Required is a third-party VR robot-building sandbox game from Filament Games. This article covers how to use the build tablet, the full control list, and the in-app tutorial.

Some Assembly Required STEM Subscription Content Guide

A guide to the 28 levels in Some Assembly Required's STEM subscription content — 12 short RoboRepair skill-building levels and 16 themed story campaign levels — with the objective of each one.

Some Assembly Required Troubleshooting & FAQ

Troubleshooting tips and FAQs for Some Assembly Required — covering the Results Screen's Continue button, how robots load in the Workshop Catalog, and how to exit the app or reach settings.

VXRLabs Content Overview

VXRLabs is a third-party immersive learning platform from VictoryXR, offering STEM simulations exclusively on the ClassVR Xcelerate headset. This article explains what's included and how to launch and navigate the content in-app.

VXRLabs STEM Subscription Content Guide

A guide to the 12 VXRLabs STEM experiences included in the ClassVR subscription — spanning biology, chemistry, physics, and mathematics — with the full experience catalogue and tiers.

VXRLabs Troubleshooting & FAQ

Troubleshooting tips and FAQs for VXRLabs — covering movement and controls, accessing menus, AI tutor data privacy, and Xcelerate headset compatibility.

ClassVR Sideloading

Tutorial on sideloading custom Android apps onto ClassVR headsets.

Changing Languages on the ClassVR Portal

How to change the default language used in the ClassVR Portal.

Adding SSL Certificates to ClassVR

This article covers adding, removing and managing SSL certificates on your ClassVR devices.

Changing ClassVR Menu and Content Language

How to change the system language on ClassVR headsets.

Uploading Your Own Content to ClassVR

The ClassVR headsets can display a multitude of different media formats including Videos, images (standard and 360°) models and scenes.

Avantis World has become part of the Eduverse

Details on Avantis World becoming Eduverse and how you can access it.

Caching Content

The benefits of caching content to assist in reducing time to host a lesson or VR session.

Lesson Plan Troubleshooting

Some methods to try and resolve issues with playlists and QR codes.

AR Model Troubleshooting

Some items to check when using AR models and custom content.

360 Video & Image Troubleshooting

Some common issues when using 360 video and items to keep in mind.

Community Content

How to create and access our vast community content.

Murus Downloads and Drivers

Download links for Murus models.

Classbook Downloads and Drivers

Download links for Classbooks.

Workbook Downloads and Drivers

Download links for Workbooks.

Compatible File Formats

A list of compatible video and model formats compatible with ClassVR.

Client & Firmware Updates

Some points to check when updating your headsets or related issues.

Creating a Group Filter

Group filters can be used to divide up your class so that they can see different content.